Nancy Houle TrainingBusinessPros.com
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Alright! Because of your help, we launch our first tele-seminar today at 2:00 PM Eastern Standard Time.
Here are the challenges we ran into:
1) We explored several tele-conference services, and decided to go with one recommended by one of these folks on Ryze. It's a free service. We decided for our first call, we would go with it.
- it had the ability to mute everybody
- it had the ability to record the call
What we didn't like
- it tells you as you sign in what # you are on the call
- it announces it is a free service when you log on the call
- people have to pay their own long distance
Surprises included:
5 people calling this morning saying they didn't get their confirmation email (now we have open rate tracking on our autoresponse system and see that 4 people have not viewed their email yet - but we get 5 calls anyway)
1 person called this morning all rattled she had to pay her own long distance, that it wasn't toll free (we understand). We never thought of explaining it wasn't toll free in our web copy.
So, now we are looking for a service that will provide a toll free # and we'll pay the long distance. On the other hand I told my parnter I attend tele-seminars that and I expect to pay my long distance. If people are complaining about a $5.00 call to improve their business, do we really want them as a client? I mean I see it as a business expense, but hey, maybe I'm not getting it. Regardless, I think toll-free would be a better way to go.
Anyway, rattled client got her money back asap. I rather refund her and let go of that negative energy. I'm wondering what your thoughts are about clients paying the long distance on a tele-seminar (now Lamar, before you email me on the advantages of Skype, I'm a huge Skype fan - I don't think I could train all my users to turn to Skype...I have enough trouble educating them on what a Tele-Seminar is).
Okay, so as a thank-you to all of you who helped us prepare for this, if you would like to attend our teleseminar today, just give me a quick email and I'll give you a password you can register for FREE and save that $25.00. I wouldn't mind some feedback.
nhoule(AT)trainingbusinesspros.com
The seminar is on "Internet Marketing". For those of you that would like to know more about it
Here’s what you’ll learn:
*How to bring highly targeted traffic to your website
*How to convey your marketing message effectively using the 7 key steps to good copy writing
*Proven techniques on how to convert your visitors into sales
Again, thanks to the mentors on this thread. All great and valuable information. Please let me know about toll-free services.
Nancy Houle
www.trainingbusinesspros.com
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